It’s the 28th and I still don’t have my box. What should I do?

If it's now the 28th and you have not received a notification from our team with a known delay and the tracking information does not indicate that your box is still en route, reach out to our support team by submitting a support ticket at Also, feel free to check in with your local post office with the tracking information and see if they can assist in tracking it down.

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