My tracking information isn’t working. What should I do?

For US Subscribers:
Be sure to refer to your tracking email for instructions on how and where to track your package. If you are able to locate the correct tracking site for your box, please allow up to 48 hours from the receipt of your tracking email for the tracking information to populate and show the most accurate location of your shipment. 
Your tracking number is also available after your box has been shipped out. you can view the status here after logging into your account at
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